Terms & Conditions
Thai Cafe 99 — Online Order Terms & Conditions
By placing an online order with Thai Cafe 99, customers agree to the following:
1. Ordering: Please review your order carefully before submitting it. Once an order has been accepted, changes or cancellations may not be possible.
2. Prices & Payment: Prices may change without notice. Applicable taxes, fees, and other charges will be shown during checkout.
3. Pickup Orders: Pickup times are estimates. Preparation times may vary depending on order volume.
4. Delivery Orders: Delivery times are estimates and may be affected by traffic, weather, or high order volume. Customers are responsible for providing an accurate delivery address and contact information.
5. Changes & Cancellations: Please contact Thai Cafe 99 as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations once food preparation has started.
6. Substitutions: If an item or ingredient is unavailable, we may contact the customer regarding a substitution or adjustment.
7. Food Allergies: Customers should inform us of any food allergies or dietary restrictions before ordering. Our kitchen handles various ingredients and common allergens, so we cannot guarantee an allergen-free environment.
8. Refunds & Order Issues: If there is a problem with an order, customers should contact Thai Cafe 99 as soon as possible. Refunds, credits, or replacements may be provided depending on the circumstances.
9. Incorrect or Missing Items: Please contact us promptly if an item is missing or incorrect so we can review and resolve the issue.
10. Third-Party Delivery: Orders placed through third-party delivery services may also be subject to that company's terms, fees, and policies.
11. Customer Responsibility: Customers are responsible for checking their order and providing accurate contact, pickup, and delivery information.
12. Order Cancellation: Thai Cafe 99 reserves the
By placing an online order with Thai Cafe 99, customers agree to the following:
1. Ordering: Please review your order carefully before submitting it. Once an order has been accepted, changes or cancellations may not be possible.
2. Prices & Payment: Prices may change without notice. Applicable taxes, fees, and other charges will be shown during checkout.
3. Pickup Orders: Pickup times are estimates. Preparation times may vary depending on order volume.
4. Delivery Orders: Delivery times are estimates and may be affected by traffic, weather, or high order volume. Customers are responsible for providing an accurate delivery address and contact information.
5. Changes & Cancellations: Please contact Thai Cafe 99 as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations once food preparation has started.
6. Substitutions: If an item or ingredient is unavailable, we may contact the customer regarding a substitution or adjustment.
7. Food Allergies: Customers should inform us of any food allergies or dietary restrictions before ordering. Our kitchen handles various ingredients and common allergens, so we cannot guarantee an allergen-free environment.
8. Refunds & Order Issues: If there is a problem with an order, customers should contact Thai Cafe 99 as soon as possible. Refunds, credits, or replacements may be provided depending on the circumstances.
9. Incorrect or Missing Items: Please contact us promptly if an item is missing or incorrect so we can review and resolve the issue.
10. Third-Party Delivery: Orders placed through third-party delivery services may also be subject to that company's terms, fees, and policies.
11. Customer Responsibility: Customers are responsible for checking their order and providing accurate contact, pickup, and delivery information.
12. Order Cancellation: Thai Cafe 99 reserves the right to refuse or cancel an order when necessary, including because of technical errors, unavailable items, suspected fraud, or circumstances beyond our reasonable control.
Thank you for choosing Thai Cafe 99!